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Testimonials at Peter Kittle Toyota

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What Our Guests Are Saying

"On 6th May I visited your Service Centre unannounced, because of a 'rattle' in my new Prado's console.  I am writing to tell you how impressed I was with the attention of Dennis at the Counter, and Ethan in the workshop, who pulled it all apart, while I waited. Other people I talked to during my stay in Port Lincoln were also positive about your people.  Well done."

- John Drew, Eltham (Melbourne)

"I would like to say thanks to Peter Kittle Toyota Pt Lincoln, what a great service all done on time. I rang the service department & they were very busy [Easter break] no times were available except if I could have my Toyota at your dealership by 8-00am. So I arrived by 8am, left my vehicle in there capable hands.  Thank you Peter Kittle Service Department."

- Trevor Squire, Tumby Bay

"I would like to advise you of the good job that Tim Doyle did in selling my new Landcruiser VX. He knew his products, and when questioned on things that he wasn’t sure of, he found the answers quickly. His sales style was comfortable for me, which meant that he had read me correctly. I would be happy to buy another car from Tim in the future. Please pass my thanks on to Tim for a job well done."

- Brad Flaherty

"Dan and the team were exceptional. Great customer service.

The best vehicle buying experience I have had!"

- Ty Humphries

"I could not of had a better experience with these guys! Dan was absolutely incredible. Himself and Regina worked very hard to get me a great rate and price. I would recommend Peter Kittle Toyota in Lincoln to absolutely everyone and I will be coming here first for any car purchase in the future. Thank you to the Peter Kittle team!"

 - Bec Connor

Customer service department and sales knowledge given by Tim Doyle (salesman) was very professional at all times. From day one Tim Doyle remembered our first meeting some 6 months earlier when we were showing some interest in purchasing another RAV4. On our recent visit Mr Doyle recognize me which was unbelievable and his professional advice given with no pressure was noted and a pleasure to work through.

- Julie Bagnell

"Impressed with the friendly service with our vehicles yesterday, Thank you."

- Robyn Wedd, Managing Director

"I rang on a Saturday morning, during a busy period, 2nd of January, on the off chance they had a cancellation the following week. We were going away on Wednesday and I completely forgot about getting the car serviced before then. The helpful man on the phone, squeezed me in 9am Monday morning,  and it was completed by lunchtime. Amazing service!"

- Andrew Fraser

"My expectations are always exceeded by the expertise of all the staff al Peter Kittle Toyota. Staff are very friendly and courteous. They treat  everyone like family."

- Maureen McAuliffe

"Thank you for your email. Just thought I would drop you a quick message to let you know some positive feedback - having previously worked within a marketing management role myself, I know how important it is to get feedback from your customers (good or bad) so that you can continue to improve your business.  Our experience at your dealership was professional & made easy by your salesperson Tim Doyle. At no stage during the sale process did we feel pressured or uneasy about asking questions and taking the car for a test drive.

Handover of the car in your showroom complete with ribbons, balloons & gifts made us feel valued as a customer. It is a credit to your team; to go that extra step for the customer really makes a lasting impression & in a small town such as Port Lincoln it is what makes all the difference for future sales - word of mouth referrals will always be your biggest & best marketing tool.

Thanks again for a great experience - we look forward to the follow up customer care from your dealership."
 
- Tammy Peters

"I recently purchased a Land Cruiser Prado Altitude from Peter Kittle Motor Company - Port Lincoln through your Sales Manager, Mr. Mark Venning. This purchase was made after scanning the local market and the internet via a number of Vehicle Sales websites, to assess what options were available to me. After identifying a number of opportunities, I visited quite a few dealers with the hope of finding the vehicle that met my needs. My experience in dealing with Mark was an important factor in making a decision to purchase through Peter Kittle Motors. I was very impressed by the professional manner in which he conducted business. He was very willing to share his knowledge of the car’s potential, and l always felt that he was playing open cards. He was not very pushy or overly aggressive (as I found with some dealers) and as a result I felt very comfortable engaging with him on a possible sale at the time. He was willing to listen to my concerns, and addressed them with the patience one seldom sees these days. I respect the fact that Mark was willing to go the extra mile for customer satisfaction, and organised a surprise for my family by decorating the car for special occasion. Mr Gary Schreiber managed the finance side flawlessly. Mark prepared the vehicle and follow up commitments were met. The team at Peter Kittle was very friendly and accommodating. All in all, this was a very positive buying experience for me. I would definitely recommend Peter Kittle Toyota to my colleagues and friends."

- Abhinay Dolar

I was extremely satisfied with the service I received and the way this was handled. I would like to compliment both David in Parts and Emily in Service for their assistance and customer service.

- Peter

"What a lovely email. It’s great to see customer service is still alive in this town! Thanks for your utmost professionalism and prompt attention to my servicing requirements."

- Andrew Pelham

"Nathan, just dropping you a line from Tumby Bay (2nd trip). I went to Coffin Bay for a day Saturday. You are my "Knight in Shining Armour" as I have a new lease on life. I thank you as I discover and enjoy the VW Tourer."

- Liz

I came to drop my car in for a service this morning - and had 3 interactions with various staff during this process. All 3 staff were kind, polite, engaging in conversation, and helpful. In a world where it feels that "customer service" is lacking you should be proud of the staff you have working a PKPL. Congratulations to you and your staff, keep up the good work.

- Ellisa

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